This year’s O’Reilly AI conference in San Jose, CA delivered the usual mix of exciting presentations and dynamic discussions, as well as a healthy dose of industry networking. Appen is proud to have been given the opportunity to share some recent research at the conference that promises to improve the way robots interact with people. In their presentation Creating Autonomy …
Chatbots and their more sophisticated counterparts, virtual assistants, have emerged as a key tool to streamline customer service operations for organizations in a wide range of industries, and to help reduce costs.