LLM Products

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LLM Overview

The adoption of large language model (LLM) technology presents significant opportunities and challenges for enterprises. Appen offers a comprehensive suite of LLM data products that provide essential tools for fine-tuning, evaluating, and monitoring your LLM application. This enables you to deliver transformative and unparalleled experiences to your valued customers, setting your organization apart in the competitive landscape

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Compute

Large Language Models (LLMs) require significant computational resources due to the massive amounts of data involved. To meet the needs of complex and larger LLMs, newer architectures and technologies play a critical role. These advancements enable faster and more efficient training and fine-tuning, optimizing the performance of LLMs in real-world applications.

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Models

LLM models are the building blocks of Large Language Models (LLMs). They serve as the foundation for fine-tuning and additional training. These models undergo pre-training using extensive internet text data, covering various language structures, themes, and styles. One advantage of LLM base models is their ability to produce coherent and contextually relevant outputs across diverse tasks and domains. However, to align with specific application requirements or domain-specific nuances, fine-tuning with tailored datasets is essential.
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Domain Data

Domain data is crucial for customizing foundation models to specific use cases. This involves refining the model to adapt to the unique needs of domains like finance, healthcare, e-commerce, and more. Including domain-specific data aligns the model’s responses with the specific context and tone and ensures accurate, coherent, and contextually appropriate outputs. 

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Fine Tuning

Fine-tuning is crucial for deploying Large Language Models (LLMs). While LLMs’ base models are pretrained on internet text data, they may lack specific nuances for specialized applications. Appen’s fine-tuning products bridge this gap by training the model on a tailored dataset, enhancing understanding and ensuring coherence, relevance, and accuracy in outputs. Our fine-tuning significantly impacts the real-world performance of LLMs, making it a crucial step in deployment.

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Assurance

Assurance is crucial for reliable and high-performing Large Language Models (LLMs). Appen’s Assurance products ensure model accuracy across applications, evaluating and monitoring LLM performance in real-world scenarios. These products identify and rectify flaws, enhancing performance and aligning with application requirements. Our comprehensive suite of products demonstrates our commitment to quality, providing enterprises with confidence for seamless LLM deployment.

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Application

User interaction with generative AI models often occurs through an application interface, bridging the gap between users and complex AI technology. A well-designed interface simplifies AI model customization, enabling users of varying technical expertise to modify parameters, input data, and interpret results. 

Our AI Training Specialists

Having access to domain experts can provide invaluable insights and knowledge specific to the industry or niche, which can greatly enhance the effectiveness of a large language model. We support domains such as math, science, humanities, finance, law, coding, counseling, healthcare, creative writing and more! 

Appen can curate a custom crowd that is tailored to your specific needs, whether it be for data collection, annotation, or evaluation of a deployed model. This crowd can be selected based on a range of requirements, such as experience, education, language proficiency, and more, to ensure that they are perfectly suited to your use case. 

Spanning 170+ countries, speaking 235+ languages and dialects, we’ve assembled a crowd that’s unmatched. This unparalleled diversity allows us to provide customized solutions for a wide range of industries and use cases, ensuring that our clients receive the most relevant and accurate results possible 

What We Do

AI Innovation

We’ve powered innovative AI applications for global brands like Microsoft, Amazon, Google, Pinterest, Salesforce, Oracle, Adobe, BestBuy and more, for 26+ years. With extensive experience in model tuning, validation, and benchmarking, we ensure enterprise AI models enhance customer experience.

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Our Expertise

Our truly full-stack suite of cutting-edge data tools and services provide fast and easy solutions for enterprises worldwide. We adapt base models, provide solutions for real world scenarios, and efficiently measure and monitor the performance of your model to mitigate risks of hallucination, bias, and toxicity.

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Unlock the power of data with our industry-specific solutions

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Automotive

Enhancing Automotive Innovation with High-Quality Data

AI-powered mobility is a rapidly evolving field, and the challenge for automakers is to keep up with development without sacrificing quality or compromising speed. With a vast array of potential sensors, cameras, and technology components that can be used on vehicles, sourcing high-quality training data is one of the biggest obstacles in developing safer and more efficient vehicles.

We provide high-quality data that meets the requirements of automotive manufacturers to fuel their AI powered driving systems with accuracy and reliability. With our expert team of experienced professionals and cutting edge technology, we have the ability to deliver the highest-quality data for mobility.

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Retail

Ignite Customer Excitement through Innovation and Optimization

Transform eCommerce and Retail AI innovation at each stage of the Omnichannel journey. Connect with customers through personalized experiences that create more meaningful relationships. Leverage data-driven insights to drive customer engagement, loyalty and retention while reducing operational costs. Maximize the impact of marketing campaigns and product launches on revenue growth. Harness the power of AI to transform your business operations, increase customer satisfaction and maximize profits. 

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Healthcare

Enhance AI Training in Healthcare: Scalable Labeling Options and Trusted Results

Secure and efficient training of AI models is crucial in healthcare. We offer a comprehensive range of scalable labeling options that cater to various data types, languages, dialects, and security requirements. Choose the level of service and security that suits your needs, from our white-glove managed service to flexible self-service options. We provide annotation services for medical imaging, text & audio, video, and clinical records. From entity extraction to semantic segmentation to complex medical classification tasks, our quality-controlled annotations will deliver accurate results that you can trust. 

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Finance

AI in Financial Services: Unleashing Enterprise-Grade Security and Accelerating Time-to-Market

Financial services teams are embracing artificial intelligence (AI) to automate crucial financial processes, leading to enhanced efficiency and precision throughout their business operations. By integrating AI capabilities, Appen has successfully supported finance clients in deploying scalable solutions in critical areas such as customer experience, revenue growth, and decision-making. Our top-notch SaaS & On-Premises data annotation solutions are tailored to meet your specific financial business requirements and help you extract valuable insights for optimal business outcomes.

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Technology

Harnessing the Strength of Collaboration: Quality Solutions for AI Model Training

We have a profound understanding of collaborating with the world’s leading AI experts. They seek a cost-effective, high ROI solution for training AI models. We offer diverse and scalable labeling options across various data types, languages, dialects, and security requirements. You have the freedom to choose the level of service and security that suits you best, whether it’s our white-glove managed service or our flexible self-service option.

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Government

Unparalleled ROI and Security for Your Data

We offer the highest ROI for training your AI models. With diverse and scalable options for various data types, languages, and security demands, we cater to your specific needs. You have the freedom to choose the level of service and security that suits you best, whether it’s our white-glove managed service or the flexibility of self-service. With industry-leading technology capabilities and a global team of experienced experts, we guarantee the highest quality output and accuracy. We know that data security is paramount to your success, so our platform is designed to provide you with the assurance that all of your data remains safe and secure. 

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